Terms of Service

1. Acceptance of Terms

By accessing chipstechrepair.com, requesting a quote, texting us, mailing a device, or selling a device to Chip's Tech Repair, you agree to these Terms. If you do not agree, do not use our services.

2. Description of Services

Board-level and micro-soldering electronics repair (phones, tablets, laptops, consoles, smartwatches, drones, ECU/PCM modules), component-level diagnostics, device buyback, and secure recycling. Provided via local SWFL pickup/delivery and tracked USA mail-in. No public storefront.

3. Quote-Before-Work Rule

All website prices are ESTIMATES ONLY.
No work begins until you receive a FIRM QUOTE and explicitly APPROVE it.
Additional issues found during diagnosis: we contact you with an updated quote before proceeding.
You may decline any quote before work begins.

4. Diagnostic Fee / No-Fix Policy

Diagnostics free with any approved repair.
Decline after diagnosis: device returned. Mail-in customer pays return shipping.
Unrepairable device: no repair charge. Buyback or recycling offered.
No standalone diagnostic fee.

5. Customer Obligations

a) Accurate device model and fault description.
b) Remove ALL accounts/locks before sending (iCloud, FRP, Samsung, Microsoft, carrier). Provide passcode if needed for testing.
c) Back up all data. We are NOT responsible for data loss.
d) Pack securely (see Shipping & Mail-In Policy). Use tracked, insured carrier.
e) Respond to communications timely. Devices unclaimed 60 days after completed repair or declined quote may be deemed abandoned (Fla. Stat. § 715.104).

6. Payment Terms

Due upon completion, before return/pickup.
Accepted: PayPal · Venmo · Zelle · BTC.
Buyback: paid upon inspection and acceptance.
USD. Sales tax per Florida law.

7. Refunds and Cancellations

Cancel before work begins: full refund of any deposit.
After work begins: case-by-case. Charged for parts ordered/installed.
Repair fails to resolve quoted issue: no charge (see Warranty).
Refunds via original method, 5–7 business days.

8. Shipping, Risk of Loss, and Insurance

Outbound (you → us): YOU pay shipping, packing, insurance. Risk of loss is YOURS. Use tracked carrier.
Return (us → you): FREE return shipping with tracking (contiguous USA). Basic insurance (up to $100). Additional insurance available on request.
Ship-to address: provided via text ONLY after quote confirmation.
We are not liable for carrier-caused loss/damage on outbound shipments.
See full Shipping & Mail-In Policy.

9. Warranty

All repairs covered by our limited warranty. Summary: 90-day on workmanship and replaced parts. Voided by liquid damage, unauthorized repair, physical damage after return, or failure to remove accounts. Full terms: chipstechrepair.com/warranty

10. Limitation of Liability

Total liability capped at amount paid for the specific repair.
NOT liable for: data loss, loss of use, consequential/incidental damages, carrier damage on outbound shipments, pre-existing conditions, failure to follow packing instructions.
Some states limit these exclusions.

11. Intellectual Property

All site content is property of Chip's Tech Repair.

12. Governing Law and Dispute Resolution

Florida law. Lee County, Florida.
Good-faith negotiation first. Contact Tyler at (941) 313-7695 or [email protected].
Binding arbitration (AAA) if unresolved.
Claims within 1 year of event.

13. Abandoned Devices

60 days unclaimed → abandoned per Fla. Stat. § 715.104. Becomes property of Chip's Tech Repair.

14. Modifications

Changes effective when posted. Continued use = acceptance.

15. Severability

Unenforceable provisions severed. Remainder stands.

16. Entire Agreement

These Terms + Privacy Policy + Warranty Policy + Shipping Policy = entire agreement.

Contact

Chip's Tech Repair
Attn: Tyler Juliano
Cape Coral, FL (no public storefront; mail-in USA)
Text / Phone: (941) 313-7695
Email: [email protected]