Who you're texting
Tyler Juliano — owner / board-level tech. Local SWFL pickup (Fort Myers / Naples) with return delivery, or USA mail-in. Quote first. No public storefront.
Service area
SWFL lab
Local pickup: Fort Myers · Naples · Cape Coral
USA Mail-In (tracked)
Ship-to address provided via text after quote.
Hours & payment
Text anytime. Bench turnaround: same-day or next-day.
Payments: PayPal · Venmo · Zelle · BTC only
Payment due on completion. Accepted methods only.
For the fastest quote
What to include in your text:
- Device model (e.g., iPhone 16 Pro Max, PS5 Disc)
- What's wrong (e.g., cracked screen, no display)
- A photo if you can (speeds up the quote)
Mailing a device? Fill the intake form first so we have serial/IMEI, issue, and data notes before it lands.
Before you ship
Mail-in device intake form
Takes ~2 minutes. We get your contact info, device details, serial/IMEI, issue, and whether data matters — so the bench is ready when your package arrives.
- Name, phone, email
- Device type + brand/model
- Serial number and IMEI (if available)
- What's wrong + whether data is important
- Passcode (optional) · tracking number after you ship
Step-by-step
How mail-in works
Text or fill the intake form
Model + symptoms — or use the mail-in intake form for full details.
Get a firm quote
We confirm price before any work. You approve.
Get the ship-to address
Sent via text ONLY after quote. Never ship to a random address online.
Pack + ship with tracking
Bubble wrap, snug box, note with name/phone/ticket. Insure the package.
We repair + return free
Bench work, tested, free return shipping (contiguous USA).